HELP CENTER

HOW DO I PAY?

Payment is by bank transfer.

WHAT IS YOUR RETURN POLICY?

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DO YOU SELL GIFT CARDS?

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WHAT IS YOUR SHIPPING POLICY?

We use standard tracked courier with a flat rate for all New Zealand. Where an order includes a number of products from different product groups, the highest shipping rate applies once to the entire order. We endeavour to process all orders within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for rural addresses. If there will be a significant delay in shipment of your order, we will contact you via email.